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Frequently asked questions

How does payment work?

Buyers pay securely through Stripe. Funds are held by Stripe (not Elitra directly) until you confirm you received your order, or automatically 2 days after the actual carrier confirms delivery — then the seller's payout releases automatically.

How does Elitra know when my package is delivered?

Real carrier tracking — once a seller adds a tracking number, we monitor it directly with the carrier. Nobody on the platform can set or fake "delivered" themselves; it only updates when the carrier actually confirms it.

Why do I need a card on file before I can bid or buy?

Save a card once and it's used automatically from then on — no repeat checkout. For auctions specifically, it's what lets winning bids get charged the instant an auction closes, instead of relying on the winner to come back and manually pay.

How does bidding actually work?

You set a maximum, not a fixed amount — the system only bids what's needed to stay in the lead, up to your max, same idea as eBay. If you win, your saved card is charged the final price automatically, not your full maximum.

Can I make an offer instead of paying full price?

On Buy Now listings where the seller's turned on offers, yes — propose a price, and the seller can accept (charges your card instantly at that price) or decline.

How does era get decided?

We match the set you list against its real release year: 1997–2005 is Vintage, 2006–2015 is Mid Era, 2016 on is Modern.

What does boosting do?

A boost bumps your listing to the top for 1 hour. A mega boost pins it to the top and places it in Featured for 2 hours. Only one can be active on a listing at a time — you can't stack or re-boost until whichever's running finishes.

Can someone snipe an auction in the last second?

Not really — any bid placed inside the last 30 seconds extends the timer by 2 minutes. It keeps resetting until 30 seconds pass with no new bids.

What does Elitra take in fees?

Stripe's processing fee (2.9% + 30¢) plus our 7% marketplace commission — about 9.9% on a typical $100+ sale, still lower than eBay's ~13–15% on trading cards. The fixed 30¢ means the rate is higher on very cheap items. Gold members get 1% off the commission, Platinum members get 2% off.

Can sellers bid on their own listings?

No. Shill bidding — directly or through an alt/friend — is strictly banned.

Who ships the card?

The seller, directly to the buyer. If tracking isn't added within 72 hours of a sale, the buyer is automatically refunded in full.

Can I see who I'm buying from?

Every seller has a rating (1-5 stars, left by past buyers) and a public profile showing their current listings and reviews — tap their name on any listing to check it out.

What's the Watching feature?

Hit the eye icon on any listing to save it to your Watching list without bidding.

How do memberships work?

Four tiers — Bronze, Silver, Gold, Platinum — with monthly boost credits and, at higher tiers, selling-fee discounts and a member badge.

Do you support Japanese cards?

Yes — when listing, pick English, Japanese, Chinese, or Other. English, Japanese, and Simplified Chinese each get their own full set list to search from; Other lets you name the language and pick the closest English set variant.

What if something's wrong with an order?

Contact Elitra directly and we'll look into it — a report or dispute button is available right on the listing or your purchase.

Can I return a raw card if it doesn't grade as high as I hoped?

No — that's not a valid dispute. Grading outcomes are inherently uncertain and outside a seller's control. Disputes are for items that don't match how they were actually listed, like an undisclosed crease or flaw that was already there.

About Us

Elitra started because I got tired of digging through generic auction sites and marketplaces trying to find a single Pokémon card. Most of those platforms treat cards as an afterthought, one small category buried under random TCGs, signed memorabilia, and everything else under the sun. I wanted a site that is just Pokémon. Nothing else competing for space.

I have been collecting since before I could really talk. The cards, the games, the show, all of it. I am a collector first, not a flipper. I have sold maybe one card in my life. Elitra was not built by someone trying to move inventory fast. It was built by someone who understands why you would want to hold onto a card for ten years, and why the right platform matters when you finally do let one go.

Why Us

  • · Pokémon only. No random TCGs, no unrelated collectibles clogging up your search. If it is not a Pokémon card, it is not here.
  • · Built by a collector, not a reseller. I am not running this to flip inventory. I am running it because the platforms that already exist were not built for people like us.
  • · Real vintage sitting next to real modern chase cards, automatically tagged by era, so you are never digging through everything just to find what you actually want.
  • · Fees that make sense. About 9.9% total on a typical sale, well under what the bigger auction sites charge.
  • · Funds held securely until you confirm your order arrived, so buyers and sellers both have real protection on every sale.
  • · Real seller ratings and public profiles — know who you're buying from before you bid.